The Blog

Covid-19 Update

August 23rd, 2021 by Yuri Magri

 

 

Safety First, Well-Being Always at the Jackson House Inn

A Four Diamond / Select Registry Property

During these unprecedented times, the safety of our guests and staff remains our highest priority, even as we strive to ensure that future stays at the Jackson House Inn rise to the standards of comfort and luxury for which we are known. Our small size allows us to minimize the risk of exposure: there are no crowds at the Jackson House Inn.

There are currently no travel advisories in the state of Vermont. With over 80% of the state’s eligible residents fully vaccinated, Vermont is one of the safest states in the nation. However, the situation is obviously fluid. We continue to follow the guidance of local health officials, the State of Vermont, and the CDC, and are maintaining a number of protocols to meet these objectives, including the following.

We care. We clean. We welcome.

      We will limit the total number of guests on property at any given time.

      We will continue to follow CDC guidelines relative to indoor masking, especially in our common rooms when other guests are present. Occupancy of each common room will be limited to one or two couples at a time, as room size requires.

      Hand sanitizers remain available at each entry to the Inn.

      On-site staff will wear face coverings while interacting with guests on request.

      All on-site staff have gone through COVID-19 training in appropriate guest interaction and facilities maintenance protocols, include hand hygiene.

      All on-site staff continue to undergo temperature testing and health screening before reporting to work.

      We are maintaining special cleaning protocols for guest rooms and public spaces, with particular attention to high-touch items. Throughout your stay, you will observe more regular disinfecting of high-touch items such as door handles, stair banisters, and outdoor seating.

      Following guidance from EcoLabs, we are using EPA-approved disinfectants in order to sustain our commitment to your safety and to the environment.

      In order to carry out deep cleaning of guest rooms between each guest, check-in will be delayed by one hour. Early check-in will be provided whenever possible.

We will continue to offer you our renowned breakfasts.

 The generous size of our dining room allows us to continue to offer a gourmet seated breakfast. We have removed a number of our dining tables and chairs so that no more than seven parties will be seated at any given time. This allows us to maintain social distancing between tables even when this is not mandated.

Flexibility in Your Travel Plans

       Thanks to the high level of vaccination in Vermont, we have returned to our normal cancellation requirements. However, we still want you to be able to book with us in confidence.

      If you find that you must change your dates, and do not know when you might be able to visit us, we will gladly apply your deposit to a gift certificate that will never expire. The value of your deposit will be 100% preserved.

      If you find that you must change your dates within 14 days of your arrival, we will make every effort to re-rent your room. If we are able to do so, we will fully refund your deposit minus a $50 fee.

      We thus strongly advise you to book with us directly rather than through an online travel agency, so as to assure you the most flexibility.