Policies & Practices

Reservations/Cancellations:
  • Daily rates are per room, single or double occupancy. The Inn offers a leisurely, complimentary, multiple course chefs’ choice breakfast each morning. Room rates are subject to Vermont’s Room & Meals tax.
  • A two-night minimum stay is required for all peak periods, weekends and holidays.  Please contact us for details; occasionally, we encounter circumstances during those times when one-night reservations become available.  Contact the Inns front desk to check availability for single-night reservations.
  • Deposits of 50% guarantee a reservation (100% for a one-night request, Dartmouth graduation weekend, and whole-house reservations),  but may not be transferable.  Call us to review options should a problem arise.
  • If you find you must cancel your reservation more than 14* days prior to arrival, you will receive a refund less a $50.00 processing fee. If you cancel within 14* days of arrival, your deposit is non-refundable unless the room is rebooked, at which point we will process a credit minus the appropriate cancellation fee.  *Exceptions: The cancellation period for holidays, the fall foliage season (mid-September through late October), and multi-room reservations require notice 30 days prior to the arrival date. Dartmouth graduation and event/whole house reservations require a cancellation notice of six months prior to the date of arrival (25% of the deposit is non-refundable).  Within six months of arrival for those reservations, final payments are processed.  If the canceled reservation(s) can be rebooked, we will apply credit for those replacement reservations minus the applicable cancellation amount.
  • Cancellations within 48 hours of the check-in date are responsible for full payment for the entire reservation (within 7 days for peak periods and multi-room reservations, 6 months for graduation, and event/whole house groups).
  • Decreases in the number of reserved nights are subject to the cancellation policies once the reservation has been confirmed.
  • Early departures will be charged for the entire length of the reservation.
  • We will make every attempt to rebook any canceled reservation and, if able to do so, will honor the most lenient applicable cancellation policy.
On the Property:
  • Our rooms accommodate a maximum of 2 guests.  Unfortunately, there is no way to provide for any additional guests within a room.
  • Our facility (including the grounds) is a non-smoking property.
  • We are unable to accommodate guests younger than age 12.
  • We can accept service dogs in two rooms only, Cranberry and Christine Jackson.
  • Preferred check-in time is 4:00 – 7:00 PM; however, we are happy to arrange times beyond those hours with advance notice.  Check-out time is 11:00 AM.
  • Fresh-brewed beverages will be available in the main house dining room and the suite wing hallway at approximately 7:15 AM.  A two-course market-fresh breakfast is served in the large dining room in the rear of the property.  There are two seating’s; 8:00 am, and 9:15 am.  Please let us know if you have special timing or dietary needs.
  • Wine and beer, and specialty cocktails are available for purchase between the hours of 4:00 and 6:00 PM. Our license requires that all alcohol consumed in public spaces (and as you enjoy our outdoor spaces and grounds) must be purchased from and served by a member of the inn staff.
  • We hope you appreciate the beauty of our floors and carpets and graciously ask you to utilize boot trays and mats throughout the property.  Our desire is to keep the interior “outdoor shoe/bootless” if at all possible, particularly during inclement weather.
  • We must request that you do not burn candles in our guest rooms. In addition to safety concerns, we have a very sensitive alarm system, and candles are likely to set off the alarm.  We’re happy to lend LED substitutes.
  • For the comfort and protection of our guests, we have a no smoking and a no pet policy on our property.  Guests who violate this policy must be asked to leave and will be charged for their entire reservation.  There is a $250 fee charged to reclaim a room to smoke-free and/or pet-free status.
  • No daily service charge is added to bills.  Gratuities may be left at the guest’s discretion.